WhatsApp Chatbot for Business
A WhatsApp chatbot for business that replies instantly, answers the same questions your team types 50 times a day, qualifies leads, books appointments and hands over to a person when it should.
- Instant replies, 24/7
- Lead qualification + booking
- WhatsApp Business API setup
- Clear cost per message
Since 2019
Delivering digital projects
India + Dubai
Jaipur HQ · Dubai partner office
Worldwide
UAE, UK, USA, Australia & more
Free
Consultation & custom quote
Overview
For most Indian businesses, WhatsApp is the shop counter. "Price kya hai?" "Timing?" "Location bhejo." A WhatsApp chatbot for business answers those instantly, asks the right questions, books the slot or captures the lead, and passes the chat to your team when a real conversation is needed. We've built bots like this for a dental clinic, where every enquiry from Instagram, Meta ads or Google gets an instant reply and available slots. We set up the WhatsApp Business API, build the flows, and explain the per-message costs upfront. Our guide on how to automate WhatsApp messages covers the basics.
- Best for
- Clinics, salons, coaching, travel, real estate, ecommerce, any business on WhatsApp
- Timeline
- 2–4 weeks
- Typical budget
- ₹18,000 – ₹1,17,000 one-time
- Built with
- WhatsApp Cloud API, n8n or Node.js, OpenAI (optional)
The problem
What slows businesses on WhatsApp down today
The same questions all day
Price, timing, location, availability. Typed by hand dozens of times a day.
Late replies lose customers
A reply three hours later goes to a customer who already chose someone else.
One phone, one person
The business WhatsApp is on the owner's phone. When they're busy, nobody replies.
Unclear costs and rules
Meta's per-message charges and template rules confuse most businesses trying to set up the API.
What you get
Features built for businesses on WhatsApp
Instant answers
Menus and buttons for common questions, with optional AI answers trained only on your information.
Lead qualification
Asks a few questions (need, budget, location, timing) and tags the lead.
Booking
Shows real available slots from your calendar and confirms the booking.
Human handover
"Talk to a person" button and smart handover to a shared team inbox.
Reminders and updates
Appointment reminders, order updates and payment links using approved templates.
Integrations
Connects to your CRM, Google Sheets, website and booking system.
Want to see how this would work for your business?
Send us a WhatsApp or book a free 30-minute call. We'll walk you through it and give you a clear price.
How it works
The workflow, step by step
- 1
Customer messages
From your ad, website button, Instagram or Google listing.
- 2
Bot replies
Greets instantly and shows a short menu.
- 3
Qualifies
Asks two or three questions to understand the need.
- 4
Books or captures
Books a slot or saves the lead to your CRM.
- 5
Hands over
Passes to your team when a person is needed.
- Instant answers
- Lead qualification
- Booking
- Human handover
- Reminders and updates
- Integrations
12
Customer messages
8
Bot replies
5
Qualifies
WhatsApp update
Hands over: done automatically.
Client project
A dental clinic's WhatsApp booking bot
For a dental clinic, we built a WhatsApp flow where every enquiry, from Instagram, Meta ads or Google, gets an instant reply, a few quick questions about the problem, and then available appointment slots to pick from. The front desk only steps in when a patient actually needs a person. Details are on our dental clinic software page, and the same approach works for salons, coaching and travel.
- Instant reply to every lead
- Slot booking inside WhatsApp
- Handover only when needed
- Leads tagged by source
Pricing
What whatsapp chatbot for business costs in India
One-time build. Meta charges per message (India: about ₹0.86 marketing, ₹0.115 utility, plus GST), billed at cost. Meta revises rates, so check the latest rate card.
FAQ + lead bot
₹18,000 – ₹36,000
API setup, menu bot and lead capture.
- WhatsApp API setup
- Menu + FAQ flows
- Lead capture to Sheet/CRM
- Human handover
Booking bot
₹36,000 – ₹67,500
Qualification, slot booking and reminders.
- Everything in FAQ + lead
- Qualifying questions
- Calendar slot booking
- Reminders + templates
AI + integrations
₹67,500 – ₹1,17,000+
AI answers, CRM sync and payments.
- Everything in Booking bot
- AI answers on your data
- CRM + system integration
- Payment links
Compare
Custom WhatsApp chatbot vs WhatsApp tools
| Custom WhatsApp chatbot | Ready-made tool (WATI, Interakt, AiSensy) | |
|---|---|---|
| Monthly fee | None, only Meta charges + hosting | Monthly plan + Meta charges |
| Live data (slots, stock, bookings) | Connects to your systems | Limited integrations |
| Complex conditions | Any logic | Within the flow builder |
| Setup speed | 2–4 weeks | Days |
| Best when | Your flow is specific to your business | Simple broadcasts and FAQs |
What a WhatsApp chatbot for business costs in India
There are two bills. Meta charges per message by type: in India, about ₹0.86 per marketing message and about ₹0.115 per utility or authentication message, plus 18% GST. Customer service replies inside the 24-hour window have free tiers, though rules are changing, so check Meta's current rate card. Then there's the build cost (or a tool's monthly plan). A WhatsApp chatbot for business that saves a staff member a few hours a day usually costs less than that time.
Before choosing, read our comparison of the best WhatsApp automation tools in India. Sometimes the free WhatsApp Business app is enough, and we'll say so.
Bots on WhatsApp and on your website
In India, most customers prefer to continue on WhatsApp. The setup that works best for many businesses is a website chatbot that answers first questions and moves the chat to WhatsApp, as explained in AI chatbot for your website. For leads that need longer follow-up, connect the bot to lead management software. See our AI automation agency page for packages, and n8n workflows for more automation ideas.
Talk to the team that builds it
No sales script. Tell us how your business runs today and we'll tell you what to build first, and what it costs.
Or call +91-8529316818FAQ
Frequently Asked Questions
Can I use my current WhatsApp number?
Yes, but it has to be removed from the regular WhatsApp or WhatsApp Business app first. Many businesses use a new number for the API.
How much does WhatsApp API messaging cost in India?
Meta charges per message: about ₹0.86 for marketing and about ₹0.115 for utility and authentication messages in India, plus GST. Customer service replies have free tiers. Rates change, so check Meta's latest rate card.
Will customers know it's a bot?
Be upfront about it. Customers don't mind bots that are quick and helpful. They mind bots that trap them, so we always include a way to reach a person.
Can the bot book appointments?
Yes. It can read your calendar, show available slots and confirm bookings, as we built for a dental clinic.
Can the bot speak Hindi or Hinglish?
Yes. Menus can be in Hindi and English, and AI answers handle Hinglish well.
Explore more
Related solutions and guides
- Dental Clinic Software
- CRM for Small Business
- Salon Software & Booking App
- Travel CRM
- Real Estate CRM
- AI Automation Services
- n8n Automation: 10 Workflows That Save Small Businesses Hours Every Week
- How to Automate WhatsApp Messages for Your Business
- Best WhatsApp Automation Tools in India (Compared)
- AI Chatbot for Your Website: What It Costs and What It Can Actually Do
- All industries we serve
Dental Clinic Software & WhatsApp Booking
Dental practice management software with WhatsApp booking: Instagram, Meta and Google leads get qualified and booked into a slot automatically.
Read more Sales & AutomationCRM Software for Small Business
CRM software for small business: leads from ads, your website and WhatsApp in one pipeline, instant assignment and automatic follow-ups. No per-user fee.
Read more Beauty & FitnessSalon Software & Booking App
Salon software with online booking, staff calendars, WhatsApp reminders and repeat-customer offers. Custom-built, compared with Vagaro and Zenoti.
Read moreReady to get started with whatsapp chatbot for business?
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